Case Studies — OPS Logistics
Case Studies

What we were asked to fix, and what happened next.

Each of these follows the same shape: the problem as the customer described it, what we actually changed, and the measured result afterwards. Where a client cannot be named, the work is described and the name is not. Nothing here is published without their agreement.

01 — The work

Three problems we were brought in on

Written as they happened, including what did not work first time.

Case 01
OPS Logistics freight operation
[One sentence naming the problem, in the customer's words]
Challenge

[What was going wrong, and what it was costing them. Be specific about the symptom they came to you with — not a generic statement about supply chain complexity.]

Approach

[What you actually changed. Include anything that did not work first time — a case study that reads as effortless is the least believable kind.]

Outcome

[What measurably changed, over what period, measured how. State the baseline as well as the result.]

[00]%
[What this measures]
[00]
[What this measures]
[00]
[What this measures]
Case 02
OPS Logistics warehousing and distribution
[One sentence naming the problem, in the customer's words]
Challenge

[What was going wrong, and what it was costing them.]

Approach

[What you actually changed, including anything that needed a second attempt.]

Outcome

[What measurably changed, over what period, measured how.]

[00]%
[What this measures]
[00]
[What this measures]
[00]
[What this measures]
Case 03
OPS Logistics cargo handling operation
[One sentence naming the problem, in the customer's words]
Challenge

[What was going wrong, and what it was costing them.]

Approach

[What you actually changed, including anything that needed a second attempt.]

Outcome

[What measurably changed, over what period, measured how.]

[00]%
[What this measures]
[00]
[What this measures]
[00]
[What this measures]
02 — Method

How we report results

Logistics case studies have a credibility problem, and it is self-inflicted. Everyone claims a double-digit saving and nobody shows the baseline. These are the rules we hold ourselves to, and you are welcome to hold us to them as well.

01
Baseline

We state what it was before

A percentage improvement means nothing without the number it improved from. Every result above is quoted against a stated starting position and a stated period.

02
Like for like

Same measure on both sides

Volumes, lanes and seasons all move. Where a comparison is not clean we say so, rather than picking the window that flatters us most.

03
Attribution

Named, anonymised, or not published

A customer is named only with their written agreement. Where they would rather not be, the work is described and the name is withheld. We do not invent composites.

04
Honesty

Including what went wrong

Most of these took more than one attempt. Leaving that out would make the work look easier than it was and the numbers less believable than they are.

Get started

Ask us for a reference in your sector.

A written case study is one side of a story. If you would rather hear it from a customer than read it from us, say which sector and lane you are in and we will put you in touch with someone who already ships it.

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