This is a collection request, not an instant checkout — it reaches a person who confirms the collection with you. Ten fields, seven of them required, and no pricing questions, because you are past that part.
If you already have an account, the portal is considerably faster — your addresses and saved lanes are already in it.
Book in the portal. Your addresses, saved lanes and service preferences are already stored, so a repeat collection takes about a minute and everything lands on your monthly invoice.
Open the portalNo account needed. Fill in the short form below and we will confirm the collection with you directly. If it turns into a regular thing, we can set up an account afterwards.
Go to the formEverything we need to send someone. If a field does not apply, leave it — we would rather ask one question than have you abandon the form.
A driver turning up to something that is not ready costs everybody a day. None of this takes long, and it is the difference between one visit and two.
Not still being taped when the van arrives. Drivers work to a route and cannot wait. Packing guidance.
With the phone number you gave us switched on. Most failed collections are an unanswered phone rather than a missing parcel.
Invoice, contents and values. We will tell you exactly what your destination needs when we confirm. What customs needs.
Gate codes, loading bay, parking, stairs. Tell us in advance rather than letting a driver discover it.
Perfectly reasonable. The quote form asks the cargo questions this one deliberately skips.
Do not fill this in every time. An account stores your addresses and puts it all on one invoice.
Tracking is the page you want. Have the reference from your confirmation to hand.
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