About — OPS Logistics
About OPS Logistics

Freight moves on trust. We put a name on it.

We plan, book, clear and deliver cargo across 220+ countries and territories by air, ocean, road and rail. Every consignment we accept has one person accountable for it, and that person is reachable at any hour.

Head office
San Ysidro, California
United States
Hours
Open 24/7
Every day of the year
Divisions
Express · Global Forwarding · Supply Chain
01 — Who we are

A forwarder built around the handovers

OPS Logistics is an international freight forwarder and logistics operator. We arrange transport, prepare and file customs entries, run warehousing and fulfilment, and deliver to the door.

Very little freight fails in the air or at sea. It fails at the joins — a carrier handover nobody confirmed, an entry filed under the wrong classification, a delay that reached the shipper three days after it mattered. Those joins are where we do our work.

That shapes the whole business. Clearance is staffed in-house rather than subcontracted. Accounts get named teams instead of a shared inbox. And the phone is answered at three in the morning, because that is frequently when freight decisions cannot wait.

OPS Logistics delivery vehicle at a distribution facility
Always on
Operations and support run 24 hours a day, seven days a week.
02 — At a glance

Big enough to reach it, small enough to answer the phone

220+
Countries and territories in the delivery network
4
Transport modes under a single booking
5
Regional desks quoting and planning their own lanes
1
Named person accountable for every consignment
OPS Logistics freight operations
In-house
Customs clearance is handled by our own brokers, not subcontracted.
04 — How we work

Four rules we hold ourselves to

Not values on a wall. Each one is something a customer can check us against, and each one costs us something to keep.

01

One owner, start to finish

A named person owns each account and each consignment across every carrier and mode it touches. No handing customers between departments mid-shipment.

02

Customs stays in-house

Classification, valuation and clearance handled by our own brokers. More expensive than subcontracting, and worth it — border delay causes more late freight than weather.

03

Exceptions travel fastest

Tracking that only confirms good news is decoration. When something slips you hear it while there is still a decision to make, with options attached.

04

Invoices reconcile to quotes

Charges itemised against the service that generated them, so your finance team can close the month without raising a ticket to ask what a line means.

05 — Where we operate

Regional desks, not one central queue

Trade is regional before it is global. Desks are organised the way cargo actually moves, so the person quoting your lane knows its seasons, its customs regime and its bottlenecks.

Region 01

Americas

North–South corridors, US and Canadian import clearance, and cross-border road movements.

Region 02

Europe

Intra-European groupage, UK customs handling, and deep-sea and airfreight gateways.

Region 03

Middle East

Gulf transhipment and re-export flows, plus project cargo for energy and construction.

Region 04

Africa

East, West, North and Southern lanes with inland haulage and bonded movement.

Region 05

Asia Pacific

Manufacturing-origin consolidation, FCL and LCL ocean services, and high-value airfreight.

Elsewhere

Beyond the desks

Vetted agent partners, managed under our own booking, tracking and service standards.

Work with us

Send us a lane. We will send back a real answer.

Tell us what is moving, where from, and when it has to land. You get service options and a price — not a form response. The line is open around the clock, every day.

OPS Logistics — Footer
Check Out What OPS Provides
Pallets, Containers and Cargo
Business Only
Air and ocean freight, plus customs and logistics services with OPS Global Forwarding.
Explore Freight Services
OPS for Your Business
Let's be shipping partners
Small start-up? Medium-sized business going international? Satisfy your business shipping needs.
Explore Our Business Offerings
Enterprise Logistics Services
Our Supply Chain division creates custom solutions for enterprise-sized organizations. The perfect fit as your outsourced logistics provider (3PL).
Explore OPS Supply Chain

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